nurses can not get that the patients is the center of the medical service.The working negatively bad service attitude and rude speaking are the representation.Did not carry out hospitalizing introduction and health education seriously;careless of critical patients care of living negative monitor;the patients relatives execute physical temperature lowering suck sputum turn over take temperature change drug and so on often lead to adverse effects so the nurse is the first one become the target of complaints. 3.3.2 Violating medical regulation Violating medical regulation and nursing operation protocol are the main causes of the conflicts.Someone may violate regulation of hospital protocol of nursing operation or do not execute prescription of doctors agreements or fail to provide enough care or violate 3-7 checking rule or carelessly observe patients condition and fail to make a round of a ward timely.Unskilled operation would lead to making wrong shot oxygenating drawing blood or leaving something in the patients body and inserting urinary catheter into vagina.In this study a nurse in a health-center administed cytochrome C on a patient omitting skin test allergic reaction occurred and the patient died.Newcomers and student nurses are not familiar with ward practice what could be a cause of conflicts.In this article a nurse from obstetrical department to pediatric department injected estradiol in an infant.
3.3.3 Legal consciousness deficient and neglect the right of the patients Legal consciousness lacking can be sourced to school education stage since rare legal subjects in the teaching arrangement.The nurses dont know registering is the base of the practice right and responsibility or faulty in practice.And some nurses are failed to communicating with patients and violated the right of private.
3.3.4 Carelessness of self-protective in nurses In t
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