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67例护患纠纷原因分析及对策

na can regulate the practice of the nurses but it has some limitation so can not completely regulate nursing behavior.According to reports management for nurses in local administration lack coordination.The nursing administrator lack responsibility for nursing works and legal consciousness in the management of nursing.In the rural area the situation must not be optimistic.

    3.2.2  Short of nursing resources  The medical market is competitive the hospital is eye on economic interests more than social interests.On the one hand the hospitals expanding increased on the other hand the registered nurses decreased the bed to nurse is less than 0.4:1(standard of Ministry of Health).In this situation the nurses could not meet all requests of the patients.

    3.2.3  Faulty of hospital administration  An error in the management chain in hospital as a whole can influence the nursing practice.Nurses work in the first line the patients complain first against the nurses hospital security lacking logistic lag and clinical lab decline examination would be the sources of conflicts between patients and nurses.

    3.2.4  Irrational arrangement of medical resources  For economic reason some hospitals can not distribute departments and therapy site rationally.In this study a case of gastric carcinoma was injected venously  in the outpatient leaking occurred.A nurse forgot this is a chemotherapy patient injected continuously on the other site of the hand resulting that his hand was necrotized in large size.In this case the nurse can not shove off responsibility but the irrationally distributed therapy site should be an important cause.

    3.3  Nursing factor

    3.3.1  Lagged service concept of nurses  The quality of medical service and establishment of professional mode in medical market is a hotspot of publics concern.But some

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